QUESTIONS AND ANSWERS

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Cloakroom

A free cloakroom is available to all visitors as well as the possibility of using a locker.

We will be happy to prepare a seperate cloat rack for registered groups.

ACCESSIBILITY

Access to the Leopold Museum is predominantly barrier-free. We are currently working on providing the greatest possible accessibility to all our exhibitions and educational offers.

Plan Barrierefreiheit ©Leopold Museum

Getting to the museum: See map.

Public transport: The underground stop Volkstheater U3 is fitted with an elevator.

Car: Designated parking spaces for people with disabilities are located at the rear of the Leopold Museum. Please enter the Museumsquartier via the entrance close to the Volkstheater.

The Museumsquartier’s car park, entry Museumsplatz 1, is fitted with an elevator.

Arrival at the museum: See map.

The rear of the Leopold Museum is fitted with an exterior elevator to the museum’s main entrance. (Follow the main staircase on the right through the passageway and turn left. This exterior elevator will get you to the level of the main entrance.)

Next to the revolving doors of the main entrance is a single-leaf, heavy door with an opening width of 110 cm (extendable to 220 cm). Ringing the doorbell (at a height of 85 cm) will notify a member of our security staff who will be happy to help.

The cash desk is fitted with a wheelchair-accessible area and a swivel-mounted, height-adjustable card payment terminal. Please ask for our discount for people with disabilities.

Assis­tance dogs / guide dogs are allowed to accompany visitors to the Leopold Museum.

Stay at the museum:

The permanent presentation and all temporary exhibitions can be accessed barrier-free via an elevator: width of the cabin 89 cm.

Wheelchairs may be borrowed in the cloakroom free of charge upon presentation of an ID. We welcome prior registration at: besucherservice@leopoldmuseum.org

We also provide portable folding stools for the duration of the museum visit (which can be borrowed in the cloakroom).

There is a wheelchair-accessible restroom on the ground floor, which can be opened using the Euro Key. If you don’t have such a key, please ask a member of staff in the cloakroom for assistance.

A further barrier-free restroom is located at Level -1, with a door that must be opened manually.

Both restrooms are fitted with a changing table for babies.

AUDIOGUIDE

The Leopold Museum offers audio guides about the collection in German, English, Italian, French, and Spanish.

Special audio guide tours in German and English are available for special exhibitions.

CHILDRENS PROGRAMME

In the LEO Kids studio, children between 6 and 12 years of age have the opportunity to get to know the works of art in the Leopold Museum better in a creative and playful way. The Leopold Collection is presented in a short tour and afterwards the children can practice their painting skills by drawing, painting, cutting and gluing.

The workshop takes place every Saturday and Sunday from 3 p.m. to 4.30 p.m.

Please note that the language spoken in the LEO kids studio is German

Book Tickets

CAFÉ

Café Leopold is located on level 2 and can be easily reached via elevator or stairs. It is also accessible from the outside and can be visited without a ticket.

DURATION OF YOUR VISIT

You can spend about 2-3 hours in the museum. In total, the Leopold Museum exhibits around 6,000 works of art on 7 levels.

In addition to the permanent presentation on Vienna 1900 (on levels 0, 3 and 4), there are changing special exhibitions (on levels -1 and -2).

A floor plan is available in the entrance area for free.

LIBRARY

The Leopold Museum has a library that can be used for academic work and research. It is open to visitors by prior arrangement.

PETS

Taking animals into the Leopold Museum is prohibited for safety reasons.

PHOTOGRAPHY

Taking pictures without flash in the Leopold Collection is permitted, for private purposes only. In all special exhibitions, you will find information on photo permissions directly in the exhibition itself. The usage of flashes, additional light, tripods, selfie sticks, and other superstructures is not permitted.

Editorial photo and film recordings require a written permission.

Please submit an application for images of artwork and reproduction rights.
 

SHOP

The shop is located on level 1 and can be reached via the stairs or elevator. Please be aware that the shop closes half an hour before the closing of the museum. Opening hours: Daily except Tuesday 10 am to 5.30 pm

If you only want to visit the shop and not the exhibitions, please inform yourself about the possibilities at the admissions desk.

TICKETS

Information about our ticket offers can be found under Tickets.

Buy an online ticket conveniently via our website and visit the Leopold Museum without waiting.

Online tickets entitle the holder to an admission for the selected day. Tickets purchased in the museum are valid for one year from the date of issue.

 

TOUR GUIDES

All certified Viennese tour guides are authorized to guide in the Leopold Museum. No accreditation is required. Please show your ID at the admissions desk – you will be provided with a free ticket, regardless of whether you visit the museum by yourself or with a group to guide. We would be happy to provide you with additional material to prepare for your tour.

GROUPS

Groups are of course very welcome in the Leopold Museum!

Visiting the Leopold Museum in groups of more than 10 people is currently only possible after confirmed registration.

GROUP REGISTRATION

We offer group tickets for 10 visitors or more. At least 10 people must belong to the same category (adults, youth) in order to receive the group admission price.

All relevant information for a visit with one or more tour groups can be found under Group and Tour Operators

WIFI

Free WIFI access is available for visitors.

 

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